FAQ and Policies
Can I get a custom print?
Yes! If you find something you like on my website, you can send me a message through the contact form to have more info!
Can I have my print sent with express delivery?
Yes, if you would like any goods to be express shipped, please send me a message before placing the order – there will be additional shipping costs.
Quality of the prints
- Fine Art Prints are printed using Hahnemühle Matt William Turner 310gsm Textured paper and water-resistant, solvent-free pigment inks.
- Giclée Prints are printed using Archival 190gsm Matte Paper and Epson UltraChrome HDR inks.
The order does not include a frame. If you are interested in purchasing framed artwork please send me a message through the contact form.
Shipping and delivery
All orders are shipped through Swiss Post via Local/International Registered Parcels.
Please allow for 7 business days between purchase and shipping. I will notify you via email once your parcel is shipped or should there be any delays after this one week period. Once your order is shipped, it should arrive within these dates:
- Swiss orders are sent via Local Registered Parcel Post. Arrival is usually within 1-2 business days. I'll provide a tracking number once the package is shipped, you can track it via Swiss Post.
- International orders are sent via International Registered Parcel Post. Arrival is usually within 10–14 business days from the time of shipment. You will receive a tracking number once the package is shipped, to track your order via Swiss Post.
All printed goods are sent in a reinforced cardboard envelopes.